Downloadable guides from Robert John Bonus Consulting
Practical, no-fluff resources for loss prevention professionals and retail managers. Free to download and share with your team.
Retail Shrinkage Checklist
A 10-point checklist of concrete controls for getting shrinkage under control. Work the list in order, check off what’s already in place, and circle what isn’t — the gaps become your action plan.
Download the Retail Shrinkage Checklist (PDF)
Self-Checkout LP Quick-Start Guide
Self-checkout lanes lose 3–4x what traditional lanes do — but most of that loss is process-driven and preventable. This guide covers the five SCO loss patterns, quick wins you can implement this week, and how to evaluate LP technology.
Download the Self-Checkout LP Quick-Start Guide (PDF)
Recognizing Organized Retail Crime
ORC is theft as a business: boosters, fences, and resale channels operating at scale. Learn how crews operate, the in-store indicators to watch for, how fencing works, and what your team should do about it.
Download Recognizing Organized Retail Crime (PDF)
De-escalation Tactics Guide
When a subject escalates, the next ninety seconds decide everything. This field guide covers the psychology of escalation, verbal techniques that lower the temperature, when to disengage and call it in, and post-incident documentation that protects you and the company. Companion to Mission: Critical Episode 2.
